Leak Detection Support Engineer

Ovarro is a company with real purpose. Our RTUs and SCADA have underpinned critical infrastructure for over 40 years and our leak detection portfolio is helping to drive towards a global sustainable future. To enable this we need team members who fully live our OneTeam value which is at the heart of everything we do at Ovarro. We are now looking for a Leak Detection Support Engineer who will join our global Leak Detection Support team and will solve technical problems both in the office and on customer sites.

This is a genuine opportunity to add real value and impact to the community. Ideas are valued at Ovarro and we appreciate commercially progressive individuals who can drive ideas to fruition individually and as part of the wider team. 

The Leak Detection Support Engineer will have prior Leak Detection experience and other experience in the UK Water industry will be an advantage. They should have an organised methodical approach to problem solving.  They should also have a friendly and consultative approach to solving customer needs.

The role is a technical resource as part of the global LD support team and will involve solving problems both in the office and on customer sites.

Key Responsibilities

• Providing technical support for Leak Detection products
• Fault finding on Ovarro products
• Monitor and oversee the delivery of all associated SLAs
• Client and internal training
• Contribute to Knowledge Based Article (KBA) creation
• Production of user, design and training documents

Key Skills required:

• Demonstrated ability to liaise with clients on technical issues regarding leakage product support in the LD region
• Have good field experience of Leak Detection and smart networks within the UK Water market, utilising flow, pressure, and acoustic technologies
• Time served as a leak detection engineer/technician essential
• Must have a valid UK driving licene

Ovarro recognise the need for a diverse workforce and we are committed to equal opportunities in employment. 

Ovarro employees and candidates who apply to work at Ovarro will be treated fairly and valued equally. All job requirements fit the needs of the business and those who work in it, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, beliefs, sexual orientation, domestic circumstances, social and employment status, HIV status, gender reassignment, political affiliation or trade union membership. 
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