Contract Manager

Ovarro is a company with real purpose. Our RTUs and SCADA have underpinned critical infrastructure for over 40 years and our leak detection portfolio is helping to drive towards a global sustainable future. To enable this we need team members who fully live our OneTeam value which is at the heart of everything we do at Ovarro. We are looking for an experienced Contract Manager who will support the smooth transition from Tender Award to Service Delivery, addressing deviations from SLAs throughout the contract lifecycle

How you will add value to our team :

• Act as the primary point of contact for stakeholders regarding contract-related performance issues, keeping them informed of intended and ongoing action.
• Conduct Root Cause Analysis (RCA) on variance to contract commitments, preventing recurrence. 
• Ensure all contractual obligations are clearly documented, measured and monitored; offering assurance to relevant stakeholders.
• Ensure regular reviews of contract performance with customers and internal teams to ensure all contract commitments are met, identifying and informing our Commercial team of additional revenue opportunities.
• Foster strong, positive relationships with customers, addressing their concerns and ensuring satisfaction throughout the contract lifecycle.

What value you will bring to our team:

• Experience in contract management and administration.
• Familiarity with tender preparation and proposal development.
• Proven track record in managing client/customer relationships and resolving contract-related issues.
• Ability to influence cross-functional teams.
• Ability to prepare and present detailed performance reports.
• Familiarity with best practices in contract management and resolution.

Ovarro recognise the need for a diverse workforce and we are committed to equal opportunities in employment.
Ovarro employees and candidates who apply to work at Ovarro will be treated fairly and valued equally.  All job requirements fit the needs of the business and those who work in it, regardless of age, disability, race, nationality, ethic or national origin, gender, religion, beliefs, sexual orientation, domestic circumstances, social and employment status, HIV status, gender reassignment, political affiliation or trade union membership.
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