Customer Service Administrator

Ovarro are going through an exciting period of transformation and change with a supercharged focus on growth and scalability. To achieve our goals we need team members who fully live our OneTeam value which is at the heart of everything we do at Ovarro.  Our new Customer Service Administrator will join our business support team who provide exceptional support to our global teams. The role will provide support in the following areas; helpdesk support, customer service and general support.

This is a genuine opportunity to add real value and impact to the community. Ideas are valued at Ovarro and we appreciate commercially progressive individuals who can drive ideas to fruition individually and as part of the wider team. 

You will add impact at Ovarro by;

• Being the first point of contact for Ovarro support customers across the globe.
• Logging internal and external support calls on Jira within SLA bound response times.
• Processing customer order confirmations.
• Attending to reception duties including answering calls, greeting visitors, access control.
• Any ADHOC business support duties as required.

Candidates should possess;

• Great IT competency including Microsoft office suite.
• Strong communication skills.
• Ability to work under pressure in a fast-paced environment.
• Strong administration and organisational skills.
• Positive attitude and a friendly manner.

Ovarro recognise the need for a diverse workforce and we are committed to equal opportunities in employment. 

Ovarro employees and candidates who apply to work at Ovarro will be treated fairly and valued equally. All job requirements fit the needs of the business and those who work in it, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, beliefs, sexual orientation, domestic circumstances, social and employment status, HIV status, gender reassignment, political affiliation or trade union membership.