Customer Support

Our ITIL aligned service delivery teams are focused on customer satisfaction and understand the important nature our products have within our customers operational environments and that’s why we’re here day and night to help you keep running.

Below you will find the contact details for support enquiries relating to:

RTUs - Seprol, Kingfisher and TBox

Leak Detection - Mikron, XiLog, Primelog, Enigma, Eureka, Phocus, Prime and Primeweb

Data Analytics - Pioneer, Miser and Datective

SCADA Telemetry - SCOPE

Monitoring & Control


Leak Detection

On Premise Analytics


+44 (0)1306 742772

SCADA Telemetry


Let us know how we're doing...

We firmly believe that great after sales service is at the centre of any successful product and business and feedback from our customers helps us to constantly improve our offering. If you have any comments about our service, good or bad, we would love to hear from you.

A member of our customer support team will be in touch.